Faq's

Returns & Exchanges

Do you accept returns or exchanges?

No. All sales are final. No size swaps, no exchanges, no returns.

Can I get a refund if I change my mind?

No. Once you order, it’s yours.

What if I got the wrong item or something defective?

That’s on us. Contact us with your order number and photos, and we’ll fix it.

What if my package is lost or stolen?

We’re not responsible once it leaves our facility. File a claim with the carrier.

Shipping & Delivery

How fast do you ship?

Orders are processed in 1–2 business days. After that, delivery times depend on your location and carrier.

Do you ship internationally?

Yes. Worldwide. Customs or import fees are your responsibility.

How much does shipping cost?

Free shipping on orders over $40 (U.S. only). Anything under that is calculated at checkout.

Can I change my shipping address after I order?

No. Double-check your details before you checkout.

Can I combine two separate orders into one shipment?

No. Every order ships separately.

Order Tracking

Do you provide tracking numbers?

Yes. Once your order ships, you’ll get a tracking link via email.

My tracking says “delivered,” but I didn’t get my package.

Check with your neighbors, building manager, or local carrier. Once it’s marked delivered, it’s out of our hands.

Product Questions

Do you restock sold-out items?

Sometimes. Sometimes not. If you want it, don’t wait.

How do I know my size?

Use the size chart on each product page. We don’t do exchanges, so measure twice, buy once.

Are your products true to size?

Yes, unless otherwise stated in the product description.

What materials do you use?

Premium blends built for comfort, durability, and a clean look. Details are listed on each product page.

How should I wash my clothes?

Cold wash, inside out. Air dry if you want it to last longer.

Discounts, Payments, Contact

Do you offer gift cards?

Not right now.

Do you run sales or discounts?

Rarely. When we do, it’s limited and doesn’t last long.

What payment methods do you accept?

All major cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

How do I contact you?

Use the Contact page. Drop your info and your message and we’ll get back to you.

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