Q: Do you accept returns or exchanges?

A: No. All sales are final. No size swaps, no exchanges, no returns.

Q: Can I get a refund if I change my mind?

A: No. Once you order, it’s yours.

Q: What if I got the wrong item or something defective?

A: That’s on us. Contact us with your order number and photos, and we’ll fix it.

Q: How fast do you ship?

A: Orders are processed in 1–2 business days. After that, delivery times depend on your location and carrier.

Q: Do you ship internationally?

A: Yes. Worldwide. Customs or import fees are your responsibility.

Q: How much does shipping cost?

A: Free shipping on orders over $40 (U.S. only). Anything under that is calculated at checkout.

Q: Can I change my shipping address after I order?

A: No. Double-check your details before you checkout.

Q: Can I combine two separate orders into one shipment?

A: No. Every order ships separately.

Q: Do you provide tracking numbers?

A: Yes. Once your order ships, you’ll get a tracking link via email.

Q: My tracking says “delivered,” but I didn’t get my package.

A: Check with your neighbors, building manager, or local carrier. Once it’s marked delivered, it’s out of our hands.

Q: What if my package is lost or stolen?

A: We’re not responsible once it leaves our facility. File a claim with the carrier.

Q: Do you restock sold-out items?

A: Sometimes. Sometimes not. If you want it, don’t wait.

Q: How do I know my size?

A: Use the size chart on each product page. We don’t do exchanges, so measure twice, buy once.

Q: Are your products true to size?

A: Yes, unless otherwise stated in the product description.

Q: What materials do you use?

A: Premium blends built for comfort, durability, and a clean look. Details are listed on each product page.

Q: How should I wash my clothes?

A: Cold wash, inside out. Air dry if you want it to last longer.

Q: Do you offer gift cards?

A: Not right now.

Q: Do you run sales or discounts?

A: Rarely. When we do, it’s limited and doesn’t last long.

Q: What payment methods do you accept?

A: All major cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

Q: How do I contact you?

A: Use the Contact page. Drop your info and your message and we’ll get back to you.